Privacy policy

          At AZAD you will always have an exclusive product and price advantage again but we know they can be easily duplicated, but a strong customer service culture can’t be copied. So to make you serve better our primary aim is to underline a lot on our policy & rules. We know the significance of time and precision, so simply take a look at our noteworthy policies of ours.

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a)The time you shop on our website, it asks to input your personal information such as name, email address, contact number billing address, delivery address, product detail, credit card or other payment information and password.

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b) By accessing the site, information such as Internet protocol (IP) addresses, routing through the Site, the systems and programs used and the time spent, along with other similar information, may be stored on our servers.

 

c) The important personal information will only be sent to our logistic partner for delivery of your shopped product . We ensure you that it will not be disclosed, sell or shared or in any way reveal your information to any third party. However, in case of certain circumstances if need to share information with third parties but we agree with those third parties that they will keep your information secure and not use it for other purposes.

 

d) We are using RazorPay as a payment gate to collect payment on our behalf, it's 100% safe and secure. Payment cards such as MasterCard, Visa, American Express, Discover credit cards including account transfer options are available. Request you to enter the credit card details on RazorPay payment page only.

 

e) If an order is canceled, the customer will be notified within 24 – 72 hours of the problem and it is then customer's responsibility to replace the order with his/her correct information within 48 hours.

 

f) Any kind of your payment details are not stored in our system. However, just to inform you that customer protection is a two-way street. When buying on any online venue, caution must always be practiced. One should note the guidelines that should be followed to ensure safe and secure online shopping experience..